Frequently Asked Questions

Everything about downloads, installs, privacy, and verifying you have the real app.

Frequently Asked Questions

Are “绿茶vnp”, “绿茶von”, and “绿茶npv” the same as LVCHA VPN?

Yes, these are all common misspellings or search variations for LVCHA VPN. If you are looking for “绿茶vnp”, “绿茶von”, or “绿茶npv”, you are seeking the official LVCHA VPN service. Always use the correct name to avoid confusion with unrelated products.

How can I be sure I’ve downloaded the official LVCHA VPN app?

To guarantee you are using the genuine LVCHA VPN, download only from the official website at lvchavpn.io. The official Android app package name is com.lvcha.main. Beware of third-party sites such as lvcha.org, lvcha.com, or lvcha.me, which are not affiliated with us and may provide unofficial versions. If in doubt, verify your download with the information provided on lvchavpn.io.

Is LVCHA VPN related to other “LVCHA” or “Green Tea” accelerators?

LVCHA VPN is a completely independent brand with its own technology and infrastructure. We are not associated with any other “LVCHA” or “Green Tea” named VPN or accelerator products. For the best experience and security, always choose the official LVCHA VPN.

Is there any limit to free membership data or speed?

LVCHA VPN is permanently free for all users. There are no hidden data caps or artificial speed limits for free members. You can enjoy stable, high-speed connections and unlimited browsing without worrying about quotas or throttling.

What should I do if I can’t connect to LVCHA VPN?

If you experience connection issues, try the following steps:

If problems persist, contact our support team for direct assistance.

Does LVCHA VPN support Windows, macOS, and iOS?

LVCHA VPN provides dedicated apps for Windows and Android. We are actively working on support for macOS and iOS. Please follow updates on the official LVCHA VPN website for the latest compatibility news and download options.

How does LVCHA VPN protect my data and privacy?

Your privacy is our top priority. LVCHA VPN operates a strict no-log policy: we do not monitor, record, or store any of your browsing activity. All traffic is encrypted end-to-end, ensuring your online actions remain private and secure at all times.

How can I contact LVCHA VPN customer support?

If you need help or have questions, our customer service team is ready to assist you. Please refer to the contact section on the official LVCHA VPN website for the latest support channels and response times.

Is there an extra charge for game acceleration features?

No, all acceleration features–including gaming and streaming–are included for free with LVCHA VPN. There are no additional fees or paywalls. Enjoy smooth, lag-free gaming and fast streaming as part of our core free service.